23 Startups Providing “Toolbox” AI Receptionists

This post is part of a series covering the AI receptionist market. You can view the full interactive competitive landscape with more than 70 startups here.

This map covers the emerging (and already competitive) landscape of AI receptionists startups powered by GenAI that autonomously answer inbound calls, book, route, or screen them, and integrate with calendars and CRMs. These products act as always on voice agents for businesses that depend on phone interactions to capture leads or serve customers.

“Toolbox” AI Receptionists

What I call “Toolbox AI Rceptionists” are horizontal AI receptionist platforms that are built to serve a broad range of industries with a single, flexible core product.

Their strength lies in this versatility: they can be deployed across sectors from home services to dental practices or real estate agencies without requiring heavy customization.

Their main limitation, obviously, is that they typically don’t go as deep into industry specific workflows or nuances as verticalized solutions. But, for many businesses, the essential capabilities a.k.a answering calls, booking, routing, screening, and integrating with calendars or CRMs etc. cover 80% of their needs, while more specialized tasks are often already handled by their existing software stack.

23 Startups Providing Generalist AI Receptionists

Frontdesk

🇺🇸 US – 💵 Seed

What they do:

They provide a 24h AI receptionist that answers inbound calls, screens callers, books appointments and routes messages.
The product handle several channels including phone calls, SMS, web voice bots, website chat and form capture.
Frontdesk combines the AI receptionist with a built-in CRM, calendar coordination, ticketing and reporting for lead management.
They target small and mid sized businesses that rely on inbound calls and want a fast setup with low operational cost.

Company specificities:

They focus on extremely fast deployment where users can create and publish an AI receptionist in minutes.
They position their product as an AI workforce that captures leads, organizes customer information and supports retargeting.
They offer rich analytics, transcripts, multi channel workflows and human hand over with wide integration coverage.
They have transparent pricing for smaller businesses and a dedicated enterprise plan with advanced features.

Smith

🇺🇸 US – 💰 Series A

What they do:

The platform answers calls, chats and texts at any time, screens leads, routes or books appointments and connects to calendars and CRMs.
It offers a hybrid approach where AI handles most interactions and human agents take over when conversations need more nuance.
The service also supports outbound calls and automated follow ups to capture or re engage leads.
It focuses on service based businesses such as law firms, home services, property management and financial services.

Company specificities:

A strong differentiator is the blend of AI and human agents that ensures both efficiency and high quality conversations.
The product integrates with a very large ecosystem of CRMs and business tools so it fits smoothly into existing workflows.
The company emphasizes branded and natural customer experiences with bilingual support and customizable scripts.
Pricing is transparent with clear per call packages and human escalation included in the base offer.

Luron

🇺🇸 US – PreSeed

What they do:

The product handles inbound and outbound voice calls at any time, responds instantly and ensures that no customer call is missed.
It supports multilingual conversations across many languages so businesses can serve international or multilingual audiences.
Users can design and deploy custom voice agents in minutes and connect them to CRMs, ticketing tools, payment systems or telephony setups.
It targets a wide range of industries including real estate, healthcare, hospitality, logistics and finance for tasks such as lead qualification, appointment scheduling and customer support

Company specificities:

The company focuses on enterprise grade performance with high scalability, very low latency and natural sounding conversations.
Pricing follows a usage based model charged per minute with no upfront setup costs which makes testing simple.
The platform offers broad international telecom coverage and multilingual support which makes it suitable for global operations.
The product positions itself as an always on voice employee capable of natural dialogue, routing, booking and integration driven workflows.

Zara

🇺🇸 US – PreSeed

What they do:

The product offers a fully automated AI receptionist service that answers inbound calls 24 / 7, books appointments and captures leads.
It supports natural voice interactions configured with custom scripts and a knowledge base tailored to the business.
It integrates with existing phone numbers and calendar systems so the AI becomes the front-desk for calls without changing core infrastructure.
It is aimed at small to mid-sized service businesses that want affordable, always-on call coverage and to never miss customer calls.

Company specificities:

Setup is designed to be very quick and easy: Businesses can go live in minutes by uploading FAQs, choosing from voice options and forwarding calls.
Pricing is minute based with low entry cost (starting at a modest monthly fee for a basic minute bundle) and no long-term contract required.
The platform supports bilingual service (English/Spanish), smart call routing (by topic, priority, time) and spam screening to improve call quality.
All plans include features such as call summaries sent via email/SMS, call recordings, and the ability to transfer calls to humans or team members when appropriate.

Newo

🇺🇸 US

What they do:

The product creates an AI receptionist in about three minutes to ensure no business call goes unanswered
It supports bookings and scheduling, real-time estimates, outbound reminders, and captures customer service inquiries
The solution works across voice calls as well as SMS, chat and messaging apps so businesses can engage on multiple channels
It aims at small and medium businesses in verticals like restaurants, cleaning services, dental clinics, HVAC/plumbing and more.

Company specificities:

The company emphasises fast, plug-and-play deployment with minimal setup and no major integration required upfront.
The platform is built to scale across many locations and allows the user to extend custom logic and integrations (with APIs) if required.
They include a “human in the loop” support structure to handle more complex scenarios especially during deployment.
The offering is clearly industry-tailored (for example specific solutions for dental clinics and home services), which helps to position them strongly in those verticals.

Central

🇺🇸 US – PreSeed

What they do:

The product delivers a 24 hour AI voice receptionist that answers calls, captures lead information, books appointments and escalates to a human when required.
It supports several channels including phone, web chat, SMS and social messages so customer contact is always covered.
The solution targets small and mid sized businesses in sectors such as healthcare, legal, home services, beauty and wellness, real estate and retail
It includes built in lead capture and CRM integration so caller data flows directly into business workflows.

Company specificities:

The company focuses on very fast setup where the system can be live in minutes by uploading a website or business documents
Pricing uses a simple monthly tiered model based on call volume rather than minute based billing.
The product supports more than thirty languages which fits multilingual and diverse caller environments.
It positions itself as an AI first service with optional human backup for situations that need human judgment.

Vafy

PreSeed

What they do:

The company offers AI-powered voice agents tailored for handling inbound and outbound phone calls for customer service and lead generation.
The product integrates with CRMs and business tools to automate reception tasks such as answering calls, capturing lead info, routing or booking.
It caters to service and sales oriented businesses that rely on phone contacts and want to scale or automate first line voice interactions.
The solution is positioned for operation in Australia and internationally with ability to connect into business telephony.

Company specificities:

They position themselves as a specialist provider in the Australian market and beyond for voice AI agents rather than general chat bots.
The platform emphasizes seamless CRM integration so voice interactions become part of the business workflow rather than standalone.
Their focus on both inbound and outbound voice use cases gives them breadth beyond just answering calls to including proactive lead engagement.

Abby

🇺🇸 US – 💵 Seed

What they do:

They offer an AI receptionist service that handles incoming calls 24 hours a day, always answering within one ring and eliminating hold times.
The solution understands the business, uses your brand’s voice, answers frequently asked questions, schedules appointments and routes calls per your instructions.
They provide a mobile app and online portal that deliver call recordings, transcripts, sentiment scores and caller insights.
The company supports integration with existing workflows and escalates to live human receptionists when needed.

Company specificities:

The service emphasizes high quality human AI collaboration by backing the AI receptionist with their longstanding human receptionist team.
They promote very fast setup with white glove onboarding tailored to the specific business and industry nuance.
The product is designed for scalability including simultaneous call handling and industry specific customization such as for legal, healthcare and home services.
The company combines multilingual support, advanced routing and business intelligence capabilities so that call data becomes actionable insights.

EchoWin

🇺🇸 US – 💵 Seed

What they do:

The platform enables businesses to create and deploy intelligent voice and chat agents that act as receptionists across phone calls, website chat, and even Discord.
It handles tasks such as scheduling appointments, routing calls, qualifying leads, answering FAQs, collecting information and never missing an opportunity.
It supports multilingual interactions in over thirty languages so companies can serve diverse and international caller bases.
It comes with built-in CRM capabilities, live call transcripts, analytics and seamless integration into existing business workflows.

Company specificities:

The training interface is designed to be user friendly: You write instructions in plain English just like onboarding a new employee and the agent learns from your website, documents and FAQ
The tech emphasis is on low latency and high scalability so multiple concurrent calls, natural flow of conversation and real time transcription are included
The platform offers deep integration with over seven thousand external tools via Zapier and webhooks so conversational data flows into broader business systems
Beyond just answering calls the product positions itself as a full “agent builder” platform that allows customization, outbound campaigns, and even white label usage into other services

KickCall

PreSeed

What they do:

The product provides AI powered voice agents that answer inbound calls, handle bookings, capture leads and respond to customer queries 24/7.
They support multichannel voice interactions, integrate with existing VoIP systems and sync with business knowledge bases and CRMs.
The platform serves industries such as healthcare, field services, restaurants and other customer call heavy sectors.
The system offers multilingual support, live call transfer to human agents when needed and analytics for tracking performance

Company specificities:

The company offers a white label ready solution enabling agencies or platforms to rebrand and resell the AI voice agent under their own brand.
Their architecture is VoIP first and built for scalability, enabling very high concurrency and broad tool integrations.
A strong focus is placed on compliance, responsible AI, data security and enterprise grade readiness especially for regulated industries like healthcare.
The product includes advanced features such as auto syncing of knowledge base content, sentiment and intent analysis, spam call detection and workflow automations.

PolyAi

💸 Series B+

What they do:

The company provides voice first AI agents that handle inbound voice calls and deliver natural conversational experiences for customers.
The platform supports multiple channels (voice, chat, SMS) so access is consistent across how callers choose to engage.
It serves use cases such as bookings & reservations, call routing, FAQs, authentication and order or account management.
The solution targets mid to large enterprises across industries such as consumer services, financial services, healthcare, hotels, insurance, retail, telecom and travel.

Company specificities:

It emphasizes enterprise grade performance including support for many languages, strong reliability, high scalability and voice agents that reflect brand personality.
The product includes advanced analytics, real time conversational insights and collected data from interactions to drive operational improvement.
Integrations with existing tech stacks, telephony systems and CRM platforms are central, allowing deployment without full platform overhaul.
The company positions itself as more than a cost saver: it sees the voice channel as brand experience, ensuring the AI agent aligns to the company’s tone, values and customer expectations.

Qallio

PreSeed

What they do:

The product is a multilingual AI receptionist that handles calls 24/7 for small and medium sized businesses.
It answers inbound calls, captures lead information, books appointments and provides instant support.
The solution aims at businesses like restaurants, salons, clinics and law firms that risk missing customer contact.
It offers quick setup so businesses can launch the service rapidly and begin handling calls without adding staff

Company specificities:

The company positions itself as especially tailored for SMEs rather than large enterprise accounts.
The focus is on reducing missed calls and boosting lead capture for businesses with high phone call dependency.
Multilingual support is part of the core offer so businesses with diverse caller bases are addressed.
The platform emphasises ease of use and fast onboarding so non-technical users can deploy it with minimal effort.

UpFirst

PreSeed

What they do:

The product provides an AI answering service that handles inbound calls exactly like a human would but at a reduced cost.
It covers 24/7 call handling, call routing, appointment scheduling, message taking and forwarding summaries via text or email.
The service is targeted at small businesses across industries such as real estate, law firms, property management, HVAC, insurance, veterinary and restaurants.
It supports customization of caller experience including greetings, business details and preferences for handling calls

Company specificities:

The company emphasises affordability and accessibility with starting plans around twenty five dollars per month which makes professional call coverage feasible for small businesses
Integration with automation platforms means call data can flow into business workflows and CRM systems with no-code connectors.
The platform supports bilingual answering (for example English and Spanish) and aims to provide a high quality voice experience that feels human like.
Setup is designed to be extremely fast: businesses can forward their number or pick a new one, configure preferences and go live in minutes.

AIDE

PreSeed

What they do:

The product provides an AI voice assistant that answers inbound calls and WhatsApp messages at any time, gathers information and performs tasks for the business.
It handles lead qualification, appointment scheduling and routing to the right team member or a human when needed.
The solution targets clinics, home services, real estate agencies, retail stores and restaurants for bookings, viewings, orders or reservations.
It integrates with existing phone systems and business tools and can be deployed quickly while keeping the business’s current number

Company specificities:

The company focuses on highly customisable workflows so businesses can define their own logic, actions and conversation patterns.
Setup is designed to be very fast with minimal changes required and simple onboarding.
The product is multi channel from the start, working across phone, WhatsApp and text to reach customers wherever they are.
The offer is built around concrete service oriented use cases which gives it strong vertical positioning compared to generic call answering services.

HiThere

PreSeed

What they do:

The product provides an AI-powered answering service available at any time to pick up incoming calls and qualify leads.
It captures caller details, books appointments or actions, and directly connects with the business CRM or workflow.
The solution is built for businesses that rely on inbound calls and aim to minimise missed opportunities.
It supports automatic follow-up via SMS and integrates caller information into the business process.

Company specificities:

The company emphasises the guarantee of never missing a call with instant pickup each time.
The platform includes features like smart caller recognition, CRM logging, and automatic SMS follow-ups for leads.
Setup appears streamlined for fast deployment which appeals to smaller businesses with less technical overhead.
The offering is focused on ensuring the phone channel becomes a high performing lead capture rather than just a cost centre.

DaVoice

PreSeed

What they do:

The company offers a virtual answering service that works 24/7 to pick up calls, book appointments, handle customer questions and instantly send lead details.
Their AI receptionist mimics a live receptionist in a professional voice, handles multiple calls at once, captures lead info, schedules in real time and transfers urgent requests or takes messages.
The product is designed for small and medium sized service businesses such as plumbers, HVAC technicians, electricians, salons, real estate agents and home service contractors.
Setup is simple you select a plan, fill out a setup form, forward your number or use a new one, and start capturing leads and appointments virtually uninterrupted

Company specificities:

The company emphasises no hardware or software required: The business keeps their current phone number and the AI receptionist is built to their business needs.
Their dashboard offers real time analytics, call logs, transcripts, recordings and notifications via email or SMS so businesses can monitor performance and lead capture.
They support many verticals in the service space with tailored workflows for home services, beauty, legal, real estate and other phone centric industries.

ServiceAgent

PreSeed

What they do:

The product is an AI call answering agent built for home service businesses that picks up every call, books jobs and helps convert leads into paid work at any time..
It provides call transcriptions, summaries and logs so technicians and teams can review interactions.
The system handles industry specific workflows such as scheduling for plumbing, HVAC, roofing or garage door services and uses ready made templates.
Deployment is fast by selecting a template, adding business FAQs and assigning a number so the agent can go live quickly.

Company specificities:

The company focuses heavily on vertical specialisation with agent models tailored to HVAC, plumbing, solar, roofing and other service trades.
The core value is eliminating missed calls and reducing administrative workload so teams can focus on field work rather than phone duties.
The platform includes analytics and reporting such as insights into call patterns and missed call reduction.

Quo

💸 Series B+ – YCombinator

What they do:

The product offers a cloud-based phone system that includes voice calls and messaging for businesses through shared numbers and team collaboration.
It includes a 24/7 AI receptionist called “Sona” that answers inbound calls, captures leads, qualifies callers and routes conversations to the right person.
The platform combines call handling with texting, shared inboxes, call logs, transcripts, and summaries so that all customer interactions live in one place.
It targets startups and small to midsize businesses that want to modernize their front office communications, streamline workflows and never miss a call.

Company specificities:

The company emphasizes integration with business tools and CRMs so that call and text data automatically sync into workflows and systems.
The AI receptionist supports custom call flows, business specific questions, and routing logic so the experience can reflect the business’s brand and operations.
They deploy a usage based pricing model that includes a free trial and affordable entry tier, which makes it accessible for smaller teams.
The product positions itself not just as a call answering tool but as a unified communication platform that centralizes voice, SMS, and team collaboration.

AI Answers

PreSeed

What they do:

They provide a 24/7 AI receptionist for small and medium sized businesses so that no inbound call is missed.
Their system handles routine questions, captures leads, books appointments and allows callers to be transferred to a human when needed.
It supports instant call transcripts and recordings so you get full visibility into each interaction.
The solution is positioned at industries such as service-based businesses, veterinary clinics, tradies, salons, restaurants, auto repair shops and real estate agencies.

Company specificities:

The company emphasizes very fast setup: you can go live in under ten minutes by submitting business details and optionally an FAQ or webpage.
Their AI is tailored to the brand voice and all calls are handled in a way that represents the business professionally.
They include features such as spam call filtering, simple call transfers to a nominated human number, and email or SMS summaries of calls.

Netic

💸 Series B+

What they do:

The product is an AI-powered growth engine that autonomously handles inbound demand from all channels including calls, texts, web chat and widgets and books jobs into the system.
It captures leads, manages job scheduling in real time, follows business rules for operational flow and ensures every request is acted upon.
The platform supports servicing industries such as home services, automotive and consumer healthcare where phone and field job volumes are critical.
It also drives outbound campaigns and upsell opportunities to existing customers using data analysis of behavior and signals to generate new business.

Company specificities:

The company highlights enterprise grade end to end AI for “essential industries” rather than just startup markets meaning they target large service enterprises with complex workflows.
Their offering spans three pillars: convert (intake and booking), cultivate (customer data driven growth), and empower (analytics and strategic insight).
They emphasise high performance metrics such as extremely high booking rates, scalability to thousands of jobs, and measurable revenue impact for clients.
The product integrates deeply into CRM, FSM (field service management) and business systems and follows capacity rules, scheduling logic and business operations rather than being a generic bot.

JIQ

PreSeed

What they do:

The platform offers AI voice agents and receptionists that handle inbound calls, capture leads, schedule appointments and route service requests.
It supports virtual agents for small businesses, outbound calling, IVR replacement and virtual secretarial tasks.
The solution targets industries such as banking, telecom, retail, insurance, healthcare and logistics for customer service and missed call management.
A no code and low code interface allows businesses to build custom conversational flows without heavy technical work.

Company specificities:

The company focuses on cost reduction by promising significant cuts in communication expenses and faster handling of missed calls.
Its voice agents are powered by advanced neural network and machine learning models to enable natural and human like conversations.
The platform supports multilingual and cross industry deployments with both inbound and outbound scenarios.
It caters to small businesses and large enterprises alike by allowing deep customization and brand aligned virtual agents.

SynthFlow

🇩🇪 Ger – 🇪🇺 Europe – 💰 Series A

What they do:

The platform provides an AI receptionist that operates at any time to greet callers, answer questions, book appointments and update records.
It supports inbound and outbound calls, real time booking, human handover and CRM integrations for automated workflows.
The product targets industries such as healthcare, real estate, home services, legal services and sales teams where phone availability is critical.
A no code builder allows users to design custom voice flows, import documents and deploy the agent into their existing telephony setup.

Company specificities:

The company emphasizes enterprise grade infrastructure with their own telephony network, very low latency, high uptime and global compliance including SOC two, HIPAA and GDPR.
Pricing includes a low entry tier that scales to high volume enterprise plans and usage based minutes.
The platform offers multilingual support, integration with SIP systems, CRM connectivity and flexible workflow design
The product positions itself as an always on voice employee that can take actions, learn from conversations and improve through analytics.

GoodCall

hat they do

The platform provides an AI phone agent and virtual receptionist that businesses can launch in minutes to answer and automate customer service and sales requests.
It handles inbound calls by capturing lead information, booking appointments, routing calls and logging interactions into CRM or scheduling systems.
The solution supports multiple industries including healthcare, logistics, home services, retail and restaurants.
The service integrates with business tools for analytics, call transcripts, workflow automation and scheduling.

Company specificities:

The company emphasises fast deployment with a no-code interface so businesses can set up a custom voice agent in minutes without an engineering team.
They highlight high interaction rates and volume scale indicating trust in the platform for heavy call loads.
The product supports high volume workflows and enterprise-grade use cases including multilingual use, HIPAA ready setups for healthcare and broad tool integrations.