6 Startups Building AI Receptionists for Healthcare

This post is part of a series covering the AI receptionist market. You can view the full interactive competitive landscape with more than 70 startups here.

This map covers the emerging (and already competitive) landscape of AI receptionists startups powered by GenAI that autonomously answer inbound calls, book, route, or screen them, and integrate with calendars and CRMs. These products act as always on voice agents for businesses that depend on phone interactions to capture leads or serve customers.

AI Receptionists for Healthcare

In healthcare, call volume mixes appointment scheduling, patient triage, and post-visit coordination. AI receptionists must prioritize patient emergencies while automating routine admin work like booking visits or insurance related inquiries.

Is the receptionist a cost or a revenue center?

Receptionists in healthcare are predominantly a cost center. Most inbound calls are from existing patients rather than new ones, and clinics are often fully booked. The receptionist’s value is measured less by revenue generation and more by efficiency, patient experience, and accurate triage.

Who, in the business, is traditionally answering the calls?

Healthcare practices almost always have dedicated front desk staff trained in compliance and patient communication. Because of the sensitive nature of healthcare data and the importance of proper triage, AI solutions often serve as augmentations, handling routine calls, reminders, and overflow traffic.

What is the depth of the post call actions?

Post call workflows can be very deep. Calls may trigger insurance verification, patient intake updates, EHR synchronization, and preparation of forms or lab work. The AI must operate within strict privacy and compliance frameworks, adding complexity compared to most other verticals.

6 Startups Building AI Receptionists for Healthcare

Sully

🇺🇸 US – 💰 Series A – YCombinator

What they do:

The product is an AI receptionist for healthcare practices that answers patient calls, chats and texts at any time and supports front desk tasks.
It books, reschedules and cancels appointments by syncing with provider calendars, visit types and clinic rules.
It verifies patient identity, checks insurance eligibility and collects intake information while sending confirmations and reminders by phone, SMS or email.
Urgent or complex cases are routed to human staff and all outcomes are logged into the clinic’s scheduling or EHR system.

Company specificities:

The company builds its platform solely for healthcare which means the AI follows strict compliance requirements and patient specific workflows.
Deep integrations with EHR and practice management tools ensure scheduling, insurance checks and records stay aligned with existing processes.
The product supports high call volume, round the clock availability and multilingual conversations which improves patient access.
Their positioning focuses on reducing administrative burden and missed calls while improving patient experience rather than simple cost cutting.

Elise

🇺🇸 US – 💸 Series B+

What they do:

The product is an AI receptionist for healthcare practices that manages patient communication across phone, chat, text and email.
It books, reschedules and cancels appointments by syncing with provider calendars and clinic rules so scheduling stays accurate.
It automates reminders, follow ups, intake questions, eligibility checks and routine patient communication which reduces front desk workload.
The assistant identifies urgent or complex situations and forwards them to human staff while handling routine tasks on its own.

Company specificities:

The company serves several industries but offers healthcare-specific workflows for specialties such as women’s health, dermatology, ophthalmology and orthopedics.
Deep integrations with EHR and practice management systems keep scheduling, billing and patient records aligned without manual effort.
The platform supports round the clock availability and multilingual conversations which improves patient access and responsiveness.
Their positioning highlights reduced administrative load, fewer missed calls and shorter wait times so staff can focus on patient care instead of routine communication.

Hyro

🇺🇸 US – 💸 Series B+

What they do:

The product is a conversational AI receptionist for healthcare systems that answers patient calls, chats and texts at any time and directs them to the right service.
It automates booking, rescheduling and cancelling of appointments by interacting naturally with patients and updating calendars and EHR systems.
It manages tasks such as prescription refills, billing questions, provider search and common patient inquiries which reduces front desk workload.
Urgent or complex situations are routed to human staff while routine cases are handled fully by the AI with outcomes logged for review.

Company specificities:

The company focuses on large healthcare providers and payers so the platform is built for enterprise scale operations rather than small clinics.
The product is designed to meet healthcare compliance and security requirements with features for responsible AI use, audit trails and safe escalation.
Deep integrations with EHRs, call centre systems and scheduling tools keep data flowing smoothly across the organisation.
Their value proposition focuses on scalability by helping organisations handle high call volumes and off hours traffic without adding more staff while improving patient access.

Talkie

🇪🇺 Europe – 🇵🇱 Pol – 🇺🇸 US – 💵 Seed

What they do:

The product is an AI voice agent for healthcare practices that answers phone calls and texts at any time and gives patients instant access.
It automates scheduling, rescheduling and cancellations. It collects visit reasons, shows available slots and updates the scheduling system in real time.
It handles follow up communication such as reminders, prescription refill requests and common patient questions which reduces routine workload for the front desk.
It supports multilingual conversations and integrates with EHR and scheduling systems so clinics can improve responsiveness and capture more bookings.

Company specificities:

The company builds its product specifically for medical front desks which means the workflows and language are tailored to clinical needs.
The system offers full day availability and can manage many calls at once which reduces missed patient requests outside normal hours.
Integrations with major EHR and practice management tools ensure data moves smoothly from calls to patient records and schedules.
Their positioning highlights patient access, staff relief and better operational efficiency rather than simple cost cutting.

Vocca

🇪🇺 Europe – 🇫🇷 Fra – 💰 Series A

What they do:

The product is an AI voice and text agent for healthcare practices that manages patient calls, bookings and reminders at any time.
It automates inbound and outbound calls including confirmations, cancellations and rescheduling while keeping calendars accurate through direct schedule syncing.
It reduces missed calls and no shows by managing follow ups, sending reminders and making sure patients always reach the right person.
It integrates with existing healthcare systems and supports high call volume so clinics can handle more patient interactions without adding staff.

Company specificities:

The company builds the product specifically for healthcare and aligns it with data security and privacy standards such as HIPAA, GDPR and SOC2.
The system can handle large call volumes, operate round the clock and manage simultaneous interactions which helps clinics avoid bottlenecks.
Their focus is on reducing administrative load while improving patient access so staff can focus more on care.
The product is designed to support multiple healthcare specialties which makes it adaptable to a wide range of clinic workflows.

Aaron

🇩🇪 Ger – 🇪🇺 Europe – Acquired

What they do:

The product is an AI telephone assistant for medical practices that answers incoming calls, collects patient requests and schedules appointments when staff are busy.
It identifies urgency by analysing what patients say and prioritises critical cases for immediate human follow up.
It records and transcribes patient requests and stores them in a central system so the clinic team has a clear overview of all inquiries.
It supports after hours and holiday coverage which helps practices stay reachable even when front desk staff are unavailable.

Company specificities:

The company focuses entirely on healthcare practices and aims to ease front desk pressure by managing large call volumes and routine phone tasks.
Clinics retain full control over how the assistant behaves including when it answers and how urgent calls are forwarded.
The product is already used by many doctors and healthcare providers in Europe which shows strong market adoption and reliability.
The company positions its solution as a response to staffing shortages and rising call demand by offering a scalable and practice focused automation tool.