This post is part of a series covering the AI receptionist market. You can view the full interactive competitive landscape with more than 70 startups here.

This map covers the emerging (and already competitive)  landscape of AI receptionists startups powered by GenAI that autonomously answer inbound calls, book, route, or screen them, and integrate with calendars and CRMs. These products act as always on voice agents for businesses that depend on phone interactions to capture leads or serve customers.

AI Receptionists for Property Management & Real Estate Businesses

In real estate and property management, calls span maintenance requests, rental inquiries, and sales leads. AI receptionists must distinguish between tenant service calls and prospect leads, route them appropriately, and record detailed messages or maintenance tickets. Integrations with CRM and ticketing systems (AppFolio, HubSpot, etc.) are critical for tracking.

Is the receptionist a cost or a revenue center?

Receptionists in this sector are a mix of cost and revenue center. Calls range from tenant maintenance requests (cost side) to new rental or sales inquiries (revenue side). The ability to capture new leads quickly can materially impact occupancy or sales rates, but a large volume of calls are operational rather than revenue generating.

Who, in the business, is traditionally answering the calls?

Most property managers and real estate agencies rely on administrative staff or agents to answer calls. Smaller property managers may handle calls themselves, juggling maintenance coordination with client acquisition. AI can lighten the operational load while ensuring sales leads are never missed.

What is the depth of the post-call actions?

Post call workflows range from simple ticket creation (for maintenance) to deeper CRM integration and follow-up sequences (for property tours or buyer inquiries). For sales related calls, actions might involve triggering drip campaigns or assigning leads to agents.

1 Startups Offering AI Receptionists for Property Management & Real Estate Businesses

🇺🇸 US – 💵 Seed

What they do:

• The product is an AI receptionist for property management companies that handles phone calls, texts and emails so every inquiry is answered and routed correctly.
• It manages leasing inquiries, maintenance requests and emergency calls and can log work orders or escalate urgent issues.
• It captures new business leads by responding quickly to prospects, qualifying them and directing them to the right person.
• The system integrates with property management software so it knows property details, tenant information and workflows and can personalise interactions.

Company specificities:

• The company focuses exclusively on property management which means the AI is trained on leasing, maintenance and tenant communication scenarios.
• It provides full day coverage with features that handle after hours calls including emergencies and lead capture.
• Their positioning highlights revenue protection by converting every call into an opportunity rather than only reducing administrative costs.
• Pricing is usage based with monthly minimums that scale with call volume which aligns well with property management operations.