This post is part of a series covering the AI receptionist market. You can view the full interactive competitive landscape with more than 70 startups here.

This map covers the emerging (and already competitive)  landscape of AI receptionists startups powered by GenAI that autonomously answer inbound calls, book, route, or screen them, and integrate with calendars and CRMs. These products act as always on voice agents for businesses that depend on phone interactions to capture leads or serve customers.

AI Receptionists for Home Services (HVAC, Plumbing, Electrical, etc.)

In home services, the “receptionist” is often not a dedicated staff member but the worker or business owner themselves, answering calls on the go, between jobs, or after hours.

AI receptionists here can help capturing more lead, qualifying jobs by urgency and location, and handling scheduling without human intervention, freeing technicians to focus on work rather than admin.

Is the receptionist a cost or a revenue center?

In home services, the receptionist is a direct revenue driver. Most calls represent new jobs or urgent service requests. The ability to answer quickly often determines whether the job is won. Every missed call is a lost opportunity, so automating this function can materially increase revenue.

Who, in the business, is traditionally answering the calls?

Very often, the person answering is the technician or the owner themselves, not a dedicated receptionist. They’re answering calls between jobs or after hours, making responsiveness inconsistent. This makes AI receptionists particularly valuable, as they relieve owners from admin work while capturing more business.

What is the depth of the post-call actions?

Follow-up actions are generally light. Once the appointment is scheduled and synced with a calendar or field service tool, the main next step is a reminder or dispatch coordination. Complex workflows are rare, which makes this vertical especially well-suited for straightforward automation.

2 Startups Building AI Receptionists for Home Services (HVAC, Plumbing, Electrical, etc.)

🇺🇸 US – 💵 Seed – YCombinator

What they do:

• The product acts as an AI workforce that handles inbound calls, texts and website leads. It converts these interactions into qualified leads and books jobs or services automatically.
• The system manages scheduling by checking calendars and CRM data so appointments and service jobs are set without manual coordination.
• It automates follow up messages by text, email and phone which helps nurture leads until they convert.
• A dashboard shows lead flow, conversion rates and booked appointments so businesses can track performance and scale more easily.

Company specificities:

• The company focuses mainly on home services and contractor markets which means its workflows are tailored for service jobs, quoting and appointment handling rather than dealership needs.
• The AI plugs into existing CRM and scheduling tools so the business can treat it like another team member without changing their tech stack.
• The product supports single and multi location operations and is built for quick deployment without heavy training.

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🇺🇸 US – PreSeed

What they do:

• This agency builds custom AI voice agents for trade businesses and property managers, handling inbound calls and reducing the risk of missed bookings.
• The software answers every call instantly, captures key details, schedules jobs or appointments and filters out non serious inquiries.
• It integrates with existing workflows including scheduling software, CRM and property management platforms so data flows directly into your systems.

Company specificities:

• The company emphasises full customisation of AI agents, tailoring each voice agent to the specific workflows of your business rather than offering generic bots.
• Their target users include trades (HVAC, plumbing, roofing, landscaping) and property management, showing depth in service industries rather than horizontal outreach.