This post is part of a series covering the AI receptionist market. You can view the full interactive competitive landscape with more than 70 startups here.
This map covers the emerging (and already competitive) landscape of AI receptionists startups powered by GenAI that autonomously answer inbound calls, book, route, or screen them, and integrate with calendars and CRMs. These products act as always on voice agents for businesses that depend on phone interactions to capture leads or serve customers.
AI Receptionists for Veterinary Clinics
Vet clinics handle calls that range from appointment requests to urgent animal emergencies. AI receptionists need to differentiate emergencies from routine visits, provide relevant responses, and route critical calls immediately. They also manage recurring tasks like vaccine reminders, refill requests, and follow-up scheduling.
Is the receptionist a cost or a revenue center?
Veterinary receptionists sit somewhere in the middle. Many calls are from existing clients managing appointments or follow-ups, but there’s also a significant share of new customers, especially in emergencies, that can lead to new revenue.
Who, in the business, is traditionally answering the calls?
Typically, front-desk staff or vet technicians handle incoming calls, though smaller clinics might have the veterinarian or owner answering directly.
What is the depth of the post-call actions?
Post-call workflows are moderate to deep, depending on the case. Routine appointments may require little follow-up beyond calendar updates, but emergency or complex cases often involve coordination with patient records, follow-up treatment reminders, and potentially integration with billing and prescription systems.
4 Startups Providing AI Receptionists for Veterinary Clinics
🇺🇸 US – 💵 Seed – YCombinator
What they do:
- The product is an AI receptionist for veterinary clinics that answers calls, texts and emails at any time and captures both routine questions and urgent cases.
- The system books appointments, manages reminders, handles prescription refill requests and updates client records automatically.
- It detects emergencies and routes them instantly to the right person which helps clinics respond faster in critical situations.
- Integration with the clinic’s practice management system keeps data aligned and reduces manual administrative work.
Company specificities:
- The company highlights strong revenue impact by capturing more inquiries and converting them into appointments.
- Setup is designed to be fast and works smoothly with existing phone systems and practice management tools.
- The product supports multilingual conversations and covers multiple communication channels including calls, text and email.
- Automation covers follow up tasks such as reminders, registration and refills which reduces staff workload and improves client experience.
🇺🇸 US – PreSeed
What they do
- The product is an AI assistant for veterinary clinics that handles phone, SMS and website interactions at any time. It supports routine inquiries as well as appointment and refill requests.
- The system manages scheduling by showing available slots, recognising returning clients and booking appointments directly into the clinic’s calendar.
- It handles prescription refills by checking medication status during the interaction and triggering the refill process when approved.
- Integration with practice management systems keeps client, patient and schedule data aligned without extra manual entry.
Company specificities:
- The company brings long experience in the animal health industry which gives it strong understanding of veterinary workflows and client needs.
- The assistant works across multiple channels including phone, web and text which improves convenience for both clinics and pet owners.
- The product automates recurring tasks such as booking, refills and follow up so staff can focus on more complex cases.
- It offers broad integration support with major practice management platforms and works with existing phone systems which simplifies onboarding.
🇩🇪 Ger – 🇪🇺 Europe – PreSeed
What they do:
- The product is an AI receptionist for veterinary clinics that answers calls at any time. It detects emergencies and routes them immediately to the clinic.
- During routine calls it books, changes or cancels appointments and places them directly into the clinic’s calendar through practice management integration.
- It categorises calls and displays them in a dashboard with key details so staff can review and respond without constant interruption.
- The system can handle multiple calls at once which helps clinics manage high call volume from both new and existing clients.
Company specificities:
- The company highlights fast setup. Clinics can go live quickly by forwarding calls and adjusting a few settings.
- Strong integration with practice management software ensures that client and patient data flows into the clinic’s records in real time.
- The product is designed to handle both emergency triage and routine scheduling which reflects typical veterinary call patterns.
- They promote reduced phone stress for clinic teams which helps staff focus more on direct patient care.
🇺🇸 US – 💵 Seed – YCombinator
What they do:
- The product is an AI receptionist for veterinary practices that answers calls, texts and emails at any time and adapts to the clinic’s needs.
- It books new and existing client appointments and manages reschedules or cancellations directly inside the practice management system.
- It performs basic triage for urgent cases by asking symptom questions and escalating immediately when something serious is detected.
- The assistant also handles tasks such as prescription refill requests, sending medical records, answering common care questions and routing complex cases to staff.
Company specificities:
- The company focuses solely on veterinary medicine which gives the product strong alignment with clinical workflows and client interactions.
- Integration with phone systems and practice management software allows real time access to schedules and client records and helps the assistant recognise returning clients.
- The solution offers full day coverage and can handle many calls at once which helps clinics capture more opportunities outside business hours.
- The founding team presents the product as an AI coworker built to reduce administrative work and improve client experience in veterinary settings.